Requesting a refund for test scores

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Contact College Board for any refund questions related to your SAT or other test scores. You can call College Board customer service at 866-756-7346

Unfortunately, College Board can't cancel or refund payments for scores once the order has begun processing or has been delivered.

  • Score reports can be refunded if orders are canceled within 24 hours and have not been processed or sent.
  • Score reports that are being processed or have been delivered cannot be canceled.
  • Rush score reports cannot be refunded.

Refunds are provided in the original form of payment.

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  • (added the phone number, Betsy!)

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